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828.999.4032
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info@flatspotdeckingservices.com
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1168 Miles Rd, Dallas, NC 28034, US
Everything You Need to Know Before You Build

FAQs

Have questions about Flatspot’s modular decking services? You’re in the right place. This FAQ page covers everything from delivery, installation, and warranties to materials, maintenance, and lead times so you can make an informed decision and start your project with confidence.

Does Flatspot deliver to all states?
Yes! Flatspot proudly delivers and installs modular decks to all 50 states across the USA. Whether you’re located in a busy city, a remote RV resort, or a campground in the mountains, our team ensures safe transport and professional assembly. We specialize in nationwide decking projects, so you never have to worry about finding a local contractor, we bring the deck directly to your site.
How much is the transport to my location?
Transport is always included in the price of your Flatspot deck within the United States. That means no hidden fees or surprise shipping charges, you pay one price for manufacturing, delivery, and installation. If you’re outside the USA and require international export, we’ll provide a custom shipping estimate during the quote stage so you know exactly what to expect.
Who installs the deck?
Flatspot handles installation from start to finish. Our expert installation crew travels to your location, assembles your deck, and ensures everything is secure and ready to use. The best part? Installation service is included in the price of every deck. You won’t need to hire third-party contractors, Flatspot is your all-in-one decking partner.
What is the lead time?
Our standard production lead time is approximately 4 weeks from the time your first payment is received. Because every Flatspot deck is made to order, this allows us to customize your deck to meet site-specific and state-specific requirements, including ADA compliance, railings, or ramp access. During peak seasons, we recommend placing your order early to ensure your deck is ready when you need it.
How do I know if Flatspot is right for my project?
At Flatspot, we believe in honest, tailored solutions. We’ll review your needs, project requirements, and site conditions to ensure our decking system is the right fit. If we don’t think Flatspot is the best option for your project, we’ll tell you upfront. Our flexible designs allow us to adjust for different terrains, climates, and state codes, making us a great choice for campgrounds, glamping resorts, RV parks, events, and more. Contact our Sales Department anytime, we’re here to guide you every step of the way.
How do I maintain my deck?
Maintenance is simple and stress-free with Flatspot. For as little as $20 per month, you can enroll in our Flatspot Maintenance Service, where our team takes care of inspections, cleaning, and repairs so your deck always looks its best. If you prefer to handle upkeep yourself, we provide a detailed Deck Maintenance Guide with tips on cleaning, staining, sealing, and protecting your wood or composite deck to extend its life.
What materials are available?
Flatspot manufactures decks in premium pressure-treated southern pine for a natural, traditional wood look or in TREX composite decking for a modern, low-maintenance solution. Both materials are high-quality, durable, and tailored to different lifestyle needs. Wood decks offer a classic aesthetic at a lower upfront cost, while TREX composite decks resist fading, warping, and splintering for decades with minimal upkeep.
Is there a warranty?
Yes! Every Flatspot deck is backed by a reliable warranty. Our wooden decks include a 1-year warranty, which you can extend by subscribing to our Maintenance Service. For those choosing TREX composite decking, you’ll receive a 30-year manufacturer’s warranty and Flatspot will manage warranty claims on your behalf. We stand behind every deck we build so you can invest with confidence.
What are the payment methods?
Flatspot makes it easy and convenient to pay for your new modular deck. We accept cash, check, credit card, debit card, and wire transfer. Whether you prefer a traditional payment method or a quick digital transaction, our team will work with you to ensure a smooth and secure process. Flexible options mean you can move forward with your deck installation without delays.
Where is Flatspot Modular Decking manufactured?
Flatspot is a proud American company, born and raised in Dallas, North Carolina. All of our decks are designed and manufactured in the USA, supporting local craftsmanship and ensuring top-quality standards. By choosing Flatspot, you’re not only investing in a reliable decking solution, you’re also supporting American-made products and jobs.

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