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Everything You Need to Know Before You Build

FAQs

Have questions about FlatSpot’s modular decking systems? You’re in the right place. This FAQ page covers everything from delivery, assembly, and warranties to materials, maintenance, and lead times so you can make an informed decision and start your project with confidence.

Does FlatSpot deliver to all states?
Yes! FlatSpot delivers modular decks to all 50 states across the USA. Whether you’re located in a busy city, a remote RV resort, or a campground in the mountains, we prepare and package your deck with components pre-cut and organized for on-site assembly. We specialize in nationwide decking projects, bringing your deck directly to your site.
How much is the transport to my location?
We deliver FlatSpot decks across the United States, prepared and packaged for on-site assembly. A distance-based fuel surcharge applies to every project, ensuring fair and transparent transportation costs. For international exports, shipping is quoted individually based on the destination and project requirements.
Do I need to arrange my own installation?
FlatSpot decks are engineered, pre-cut, and packaged at our facility, then delivered to your site prepared for on-site assembly. Final assembly is completed on site by the customer’s selected contractor or installer.
What is the lead time?
Our standard production lead time is approximately 4 weeks from the time your first payment is received. Because every FlatSpot deck is made to order, this allows us to customize your deck to meet site-specific and state-specific requirements, including accessibility-conscious features like railings or ramp access. During peak seasons, we recommend placing your order early to ensure your deck is ready when you need it.
How do I know if FlatSpot is right for my project?
At FlatSpot, we believe in honest, tailored solutions. We’ll review your needs, project requirements, and site conditions to ensure our decking system is the right fit. If we don’t think FlatSpot is the best option for your project, we’ll tell you upfront. Our flexible designs allow us to adjust for different terrains, climates, and state codes, making us a great choice for campgrounds, glamping resorts, RV parks, events, and more. Contact our Sales Department anytime, we’re here to guide you every step of the way.
How do I maintain my deck?
To keep your deck looking its best, we provide a detailed Deck Maintenance Guide with tips on cleaning, staining, sealing, and protecting your wood or composite deck to extend its life.
What materials are available?
FlatSpot manufactures decks in premium pressure-treated southern pine for a natural, traditional wood look or in TREX composite decking for a modern, low-maintenance solution. Both materials are high-quality, durable, and tailored to different lifestyle needs. Wood decks offer a classic aesthetic at a lower upfront cost, while TREX composite decks resist fading, warping, and splintering for decades with minimal upkeep.
Is there a warranty?
Yes — warranty coverage varies by material. Our wooden decks include a 1-year warranty. TREX composite decking is backed by a 30-year manufacturer’s warranty, and FlatSpot will manage warranty claims on your behalf. We stand behind every deck we build so you can invest with confidence.
What are the payment methods?
FlatSpot makes it easy and convenient to pay for your new modular deck. We accept credit card, debit card, and wire transfer. Flexible options mean you can move forward with your project without delays.
Where is FlatSpot Modular Decking manufactured?
FlatSpot is a proud American company, born and raised in North Carolina. All of our decks are designed and manufactured in the USA, supporting local craftsmanship and ensuring top-quality standards. By choosing FlatSpot, you’re not only investing in a reliable decking solution, you’re also supporting American-made products and jobs.

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